FAQ

What is lifetime access?

Lifetime access gives access to all SVGs. It’s just as good as it sounds. Access to everything you find on this site.

Do you take custom jobs?

Yes, I accept custom work as time allows. Please let me know more details in the contact page or email me at hello(aT) thirtysevenmaple.com for pricing and details.

I’m having trouble downloading a file after I purchased.

No problem! Let me know what file it is, and a good email. I’ll send it over directly within 1 business day. If you’re in a time crunch, please be sure to do the following:

  • Login to your account
  • View your downloads
  • Click the download link
  • Retrieve the file in your computer wherever downloads are saved

I have lifetime access and can’t find a file that I saw on Etsy, SoFontsy or DesignBundles.

I apologize for that. I’ve done my best to make sure all files are available here. Contact me using the contact page letting me know what you’re looking for. I’ll find the file and email it to you directly. (Please allow up to 1 business day for the email to be sent. My business days are M-F.)